BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//GEM Consultancy Sdn Bhd - ECPv5.14.2.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:GEM Consultancy Sdn Bhd
X-ORIGINAL-URL:https://gem.com.my
X-WR-CALDESC:Events for GEM Consultancy Sdn Bhd
BEGIN:VTIMEZONE
TZID:Asia/Kuching
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:+08
DTSTART:20230101T000000
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END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuching:20230626T090000
DTEND;TZID=Asia/Kuching:20230627T170000
DTSTAMP:20260502T173223
CREATED:20230509T194122Z
LAST-MODIFIED:20230515T024657Z
UID:6181-1687770000-1687885200@gem.com.my
SUMMARY:Delivering Effective Quality Customer Care (Miri)
DESCRIPTION:It is incredibly important that you develop the best communication skills possible with your customers. Some of these skills include speaking clearly\, effectively\, efficiently\, and politely. You also need to employ empathetic listening in your customer service setting. Excellent communication skills are important because communicating in this way shows customers that you understand what they actually mean instead of what they are simply saying.
URL:https://gem.com.my/event/delivering-effective-quality-customer-care-miri/
LOCATION:GEM Consultancy Miri\, Miri\, Sarawak\, 98000\, Malaysia
CATEGORIES:Public Training
END:VEVENT
END:VCALENDAR