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Managing Complaints & Feedbacks
November 22, 2018 @ 9:00 am - November 23, 2018 @ 5:00 pm
Trainer: Dominic Jay
If customers have a positive customer experience, they will share the experience with friends, family and connections, which in turn can lead to new business. All at zero cost. But what happens if you fail to provide a positive customer experience?
The answer is simple.
Your customers will complain!
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