Upcoming Events

Leadership is about bringing the team together and making them ‘get’ together as a team. Many groups of outstanding individuals have failed because the leader has not instilled a sense of there being a ‘group ethic’ as first and foremost of key importance and then individual skills and abilities coming second. In many ways, to get the best out of a team, a leader almost has to put themselves in the position of ‘servant’ to the team if they want…

This programme is based on competency training and assessment which is designed for instructors, learning personnel and assessors who are involved in the activities in developing a competent workforce for their organization, division, or department. Train The Trainer programme emphasizes and guide participants to conduct training effectively, structure effective session plans using appropriate training methods, materials, and visual aids with creativity, develop facilitation skills and deliver training professionally. In addition, participants will be prepared to deliver their training programmes based…

How To Skyrocket Your Business Visibility Online To Be Seen As The Logical Choice In The Industry You Serve We have recently witnessed one of the biggest crises. Many businesses are affected, especially the traditional set up without online presence. It is proven that businesses with strong online presence sustain through the storm, and the path a good way to be scaling up. The hottest topic in recent months in the business world has been how to pivot during a…

Excellence customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”. TRAINER: Darell Kong Chung How has been involved in training, coaching, and facilitating for more than 3 years with the intention of dramatically increasing profit, productivity, and performance of people. He is also an approved HRDF…

This programme is based on competency training and assessment which is designed for instructors, learning personnel and assessors who are involved in the activities in developing a competent workforce for their organization, division, or department. Train The Trainer programme emphasizes and guide participants to conduct training effectively, structure effective session plans using appropriate training methods, materials, and visual aids with creativity, develop facilitation skills and deliver training professionally. In addition, participants will be prepared to deliver their training programmes based…

This programme is based on competency training and assessment which is designed for instructors, learning personnel and assessors who are involved in the activities in developing a competent workforce for their organization, division, or department. Train The Trainer programme emphasizes and guide participants to conduct training effectively, structure effective session plans using appropriate training methods, materials, and visual aids with creativity, develop facilitation skills and deliver training professionally. In addition, participants will be prepared to deliver their training programmes based…

This is a 7-hour virtual training, focus on being a confident trainer or speaker in conducting their virtual sessions. Limited to 15 pax per session. SESSION 1 Part 1: 30 November (9.00am - 12.30pm) Part 2: 1 December (9.00am - 12.30pm) PRICE RM 500 per pax HRDF Claimable Request full brochure at enquiry@gem.com.my