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March 2021

HRDF Train-The-Trainer Certification Course (Miri)

March 1 @ 9:00 am - March 5 @ 5:00 pm
GEM Consultancy Miri Miri, Sarawak 98000 Malaysia
RM2,788

This programme is based on competency training and assessment which is designed for instructors, learning personnel and assessors who are involved in the activities in developing a competent workforce for their organization, division, or department. Train The Trainer programme emphasizes and guide participants to conduct training effectively, structure effective session plans using appropriate training methods, materials, and visual aids with creativity, develop facilitation skills and deliver training professionally. In addition, participants will be prepared to deliver their training programmes based…

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Digital Marketing (Virtual)

March 1 @ 9:00 am - March 3 @ 4:00 pm
GEM Virtual Room
RM1,300

How To Skyrocket Your Business Visibility Online To Be Seen As The Logical Choice In The Industry You Serve We have recently witnessed one of the biggest crises. Many businesses are affected, especially the traditional setup without an online presence. It is proven that businesses with a strong online presence sustain through the storm, and the path a good way to be scaling up. The hottest topic in recent months in the business world has been how to pivot during…

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Workplace Supervisory Skills Development (Virtual)

March 4 @ 9:00 am - March 5 @ 5:00 pm
GEM Virtual Room
RM1,300

This course is designed for supervisors to equip them to overcome many of the supervisory problems and challenges that they encounter at work. Managing others isn’t always easy, this course provides participants with strategies for effective supervision, and the skills and knowledge required to lead a team or workgroup. This course includes developing plans, providing leadership, and supervising the performance of a work team.  

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Customer Care Excellence (Virtual)

March 8 @ 9:00 am - March 9 @ 5:00 pm
GEM Virtual Room
RM1,300

Excellent customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”. It costs an organization five times as much to win a new customer than to keep a current one. But customers are not loyal by nature and research shows that emotion influences purchase decisions six times…

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Emotional Exellence (EQ) for Leadership Excellence (Virtual)

March 9 @ 9:00 am - March 12 @ 1:00 pm
GEM Virtual Room
RM1,000

The success of corporate leaders, outstanding entrepreneurs, and outstanding individuals are not defined by their IQ’s or their job skills, but by their “Emotional Intelligence”: a set of competencies that distinguishes how people manage feelings, interact and communicate Unlike IQ, Emotional Intelligence (EQ) continues to develop with life experiences. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. EQ is the barometer of excellence on virtually any job. This program aims to provide you with…

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Digital Marketing (Virtual)

March 9 @ 9:00 am - March 10 @ 4:00 pm
GEM Virtual Room
RM1,300

How To Skyrocket Your Business Visibility Online To Be Seen As The Logical Choice In The Industry You Serve We have recently witnessed one of the biggest crises. Many businesses are affected, especially the traditional setup without an online presence. It is proven that businesses with a strong online presence sustain through the storm, and the path a good way to be scaling up. The hottest topic in recent months in the business world has been how to pivot during…

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Certified Train The Trainer – IABFM Certified Training

March 22 @ 9:00 am - March 24 @ 5:00 pm
GEM Consultancy Kuching Sarawak
RM2,700

There is an increasing expectation for professionals to certify their profession internationally and to undertake Continuing Profession Development regardless of industry sector, career level, job role, and responsibilities. It is of no difference for “Trainers”, in fact, it is even crucial for trainers to certify themselves as International Trainer with their accomplishment as trainers. It is also critical for a trainer to certify their training program internationally to benchmark and validate their program as meeting the international standards, hence creating…

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Customer Care Excellence (Virtual)

March 29 @ 9:00 am - March 30 @ 5:00 pm
GEM Virtual Room
RM1,300

Excellent customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”. It costs an organization five times as much to win a new customer than to keep a current one. But customers are not loyal by nature and research shows that emotion influences purchase decisions six times…

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April 2021

Basic Occupational First Aid & Emergency Response Preparedness (Kuching)

April 1 @ 9:00 am - 5:00 pm
GEM Consultancy Kuching Sarawak
RM990

✔ Mock-drill sessions ✔ First Aider card & Certificate of Proficiency (valid for 3 years) The Occupational First Aid program aims to provide medical and first aid personnel and supplies commensurate with the hazards of the workplace through equipping participants with the skills and confidence to undertake first aid duties within an industrial environment and in a workplace. The two days training emphasize on the emergency procedures that should be carried out immediately in the event there is an injury or sickness…

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HRDF Train-The-Trainer Certification Course (Kuching)

April 5 @ 9:00 am - April 9 @ 5:00 pm
GEM Consultancy Kuching Sarawak
RM2,788

This programme is based on competency training and assessment which is designed for instructors, learning personnel and assessors who are involved in the activities in developing a competent workforce for their organization, division, or department. Train The Trainer programme emphasizes and guide participants to conduct training effectively, structure effective session plans using appropriate training methods, materials, and visual aids with creativity, develop facilitation skills and deliver training professionally. In addition, participants will be prepared to deliver their training programmes based…

Find out more »

Digital Marketing – Business Visibility in the New Normal (Virtual)

April 7 @ 9:00 am - April 9 @ 4:00 pm
GEM Virtual Room
RM1,300

How To Skyrocket Your Business Visibility Online To Be Seen As The Logical Choice In The Industry You Serve We have recently witnessed one of the biggest crises. Many businesses are affected, especially the traditional setup without an online presence. It is proven that businesses with a strong online presence sustain through the storm, and the path a good way to be scaling up. The hottest topic in recent months in the business world has been how to pivot during…

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HR Practicality Under the New Norms (Virtual)

April 8 @ 9:30 am - 12:00 pm
GEM Virtual Room

A short talk on HR practicality under the new norms. This is intended for HR Managers & Executives, Managers, Head of Departments, and Business Owners. Topics: - Update on Sarawak Labour Ordinance - Managing Covid-19 situations at the workplace - Issues on MCO/EMCO/CMCO - General HR issues - Q&A session  

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